Frequently Asked Questions


– PRODUCT MANUFACTURER FAQS –

1. Medical questions regarding any of our products?
If you have any medical questions regarding any of our products, please consult your physician or doctor for professional advice.

2. What is the recommended dosage for this product?
Once you receive the product, you will be able to read the recommended dosage on the product.

3. How can I order this product?
You can order our products with the 4 major credit cards (Visa, Master Card, American Express and Discover Card) & some have third party payment options.

4. What is your Money Back guarantee?
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within ninety (90) days of your purchase for a refund of the purchase price.

5. How do you ship the product?
We ship all USA orders via USPS first class mail with delivery confirmation. International orders are shipped via FedEx with tracking or a local international carrier with tracking. All packages are discreetly shipped with no indication of what product is inside.

6. How long does it take to receive our products?
USA orders are shipped USPS and take 7 to 14 days. International Orders are shipped via FedEx and take 10 to 21 business days depending on customs clearance. Rush Shipping takes only 2 to 4 days. All of our USA orders have tracking and most international countries have tracking.

7. How can I track my order?
Once you place an order with us you will receive a tracking link in your shipping confirmation email within a few business days. Please allow up to 4 days for tracking status to appear in our system.

8. How do I request a new shipment?
Please contact customer service to request a new shipment.

9. What are your terms and conditions and return policy?
Please click here for our terms and conditions. You may also call our customer service for additional information on product returns.

10. Where else is this product sold?
This product is not available in retail stores and can only be purchased online.